![]() When a customer or client emails you and asks for a price quote, you may need to respond, “I will get back to you” to give you time to generate the quote. If the customer asks a question that you can’t answer right away, you can simply reply, “I will get back to you.” This lets them know that you received their query and that you are working hard to find the answer. These issues include the customer not receiving their order on time or inquiring if a specific product is available. You may need to use the phrase, “I will get back to you” when responding to customer support issues. You may find yourself using this phrase (or a variation of it) when you respond to emails from customers, coworkers, your boss, or professionals from other companies.īelow are 4 common situations in which emailing the phrase “I will get back to you” is appropriate. Having an “I will get back to you” response handy helps you communicate effectively with several different types of people. In this guide, we’ll highlight some common situations where you may need to compose an “I will get back to you” email, tips for how to write it, and unique templates to get you started. Even if you have the answer but you’re not sure of yourself, it’s always best to step back and check with a manager before sending a definite response. When these situations come up, it’s perfectly okay to reply to the sender, “I will get back to you.” You’re not Google and you don’t have all the answers. With that number, it’s highly improbable that you will be able to answer each one immediately, without having to perform any research or call for backup from a manager. This should come as no surprise considering that individual office workers in the United States receive, on average, around 120 emails per day. ![]() Many times in the workplace, you will receive an email where the sender asks a question that you have no answer to.
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